Work 版 (精华区)
发信人: yangs (AirMark), 信区: Work
标 题: First Job Dos and Don'ts(转载)
发信站: 哈工大紫丁香 (2001年08月24日13:43:53 星期五), 转信
【 以下文字转载自 English 讨论区 】
【 原文由 yangs 所发表 】
(zz)
First Job Dos and Don'ts
Jobs
-- by Roxana Hadad
It's your first job and you want to make a good impression. But
chances are, what passed for appropriate conduct in your dorm room and
classroom won't earn you points at work. So cop a professional
attitude and use on-the-job etiquette to get ahead.
Watch Your Time
Start with the most basic rule of business etiquette: Be punctual.
Always arrive to work on time, if not earlier. If you think you're going
to be late, call in and let your coworkers know.
Timeliness also applies to the work you produce. Always submit
projects by deadline or before. Blow important deadlines, and you may
find you won't be trusted with bigger responsibilities.
Dress for Success
No matter what job you have, it's important that your appearance fits
the corporate environment. Find out what the dress code is and observe
what your co-workers are wearing. Even if the atmosphere calls for
casual outfits, make sure to wear clothes that are clean and in good
taste.
Choose accessories carefully; they should accent your appearance, not
overwhelm it. Don't wear noisy jewelry or a huge amount of cologne or
perfume.
Telephone Tactics
Business protocol has developed alongside advances in technology. Use
the technology but don't abuse it.
When picking up the phone, don't just answer "hello." Use a greeting and
identify yourself (e.g. "Hi, this is Jane Smith.").
Keep your outgoing voice mail message current. State when you will be
back if you are going to be away from the office for an extended
period of time.
Limit your personal calls. Time them for your breaks, and keep them
brief and low-key. And never keep a fellow employee or client waiting
while you finish a personal call.
Unless you're waiting for an urgent call, it isn't polite to put a
person on hold when you get another call. Let the voice mail pick up the
other call and respond to the message as soon as you're finished with
the first call.
If a coworker is on the phone, don't hover outside their office or
cubicle waiting for them to finish. Leave and come back later to talk to
them.
Netiquette
The Internet and e-mail can be valuable work tools. Make sure the
technology works for you, not against you.
Your e-mail messages shouldn't include anything you wouldn't want anyone
else to see. E-mail can easily be forwarded and passed around.
Because it's so easy to send e-mail, it's just as easy to send a message
that's poorly written or incomplete. Always proofread and spell-check
before you hit send. And double-check to make sure you've included all
attachments.
Never use abusive or objectionable language or forward an e-mail message
that does so.
Internet access can be a big boon to business, but don't abuse it. Limit
your personal Web surfing, and don't use your access to the Web to
visit inappropriate sites.
Use the Right Words
In all office communications, use proper written and spoken language. If
you need help with grammar or spelling, and spell-check doesn't
always catch your mistakes, have someone check over your mail, memos
or reports before you distribute them.
Never use foul language. It can be offensive and doesn't say much for
your vocabulary skills.
Keep the Company in Mind
Remember at all times that you are an integral part of your company. How
you behave impacts the organization as a whole—and reflects on you
as well. Help the company and improve your professional image by
following these tips:
Maintain a positive attitude at work and when dealing with clients. Your
demeanor reflects on you as well as on your company.
Don't abuse company resources. The fax machine, printer, letterhead
and office supplies are for office use only. If you have to conduct
personal business, save it for lunchtime and use a calling card or
credit card for long-distance calls.
Keep all company secrets to yourself. Whether it's good news or bad
news, don't relate anything that is meant to be confidential inside or
outside the company.
To survive and succeed in the work place, you have to make a positive
lasting impression. Keep professional and keep to the codes of office
etiquette, and you'll make the best impression—one that will get you
ahead.
--
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